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Scam Prevention



MPD Warns of Possible Phone Scam

The Marshalltown Police Department recently published a media release warning community residents of a calling scam. Multiple reports were received stating that the caller identified himself as a law enforcement agent and informed the recipients that they had unpaid fees or fines. The caller directed the recipients to purchase prepaid cards and provide him with the PIN number in order to pay the fines. Further, the caller threatened arrest of the individual if they did not comply.


Another recent scan involves a caller informing the recipient that they have unpaid medical bills and must send or wire money to pay the bills.


These are both common scams. Please do NOT ever provide any of your financial or other confidential information to an unknown individual. If you are suspicious of the call, please hang up and report the call to your local police department, or call the business to verify legitimacy. If you have already provided account information, please contact us to take proper steps to protect your financial assets.

 Debit Card Phishing Scam

The Marshalltown Recently a scam occured in our area pertaining to callers attempting to obtain debit card information over the phone. The caller states that your security has been breached on your debit card and asks you to speak with a representative to provide your debit card information.  DO NOT provide any personal information to the caller.  This may be an attempt to gain your personal information for criminal use.


Please notify us immediately if you have released any card information to any caller. We will take precuationary measures to prevent or reduce fraudulent transactions.