Coronavirus (COVID-19) Updates

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March 31, 2020

During these uncertain times, the impacts to businesses due to Coronavirus or COVID-19 are prevalent. As a community bank, and your financial partner in business, we want to help provide you with the resources that are currently known and available at this time. Learn more about state and federal resources below.

State of Iowa Relief
Iowa Small Business Relief Program (Application deadline is noon on March 31)

Federal Relief
SBA Disaster Loan Assistance (Application deadline is September 30)
CARES Act (Contact United Bank & Trust to apply at 641-753-5900)

Marshalltown and Tama Market
Times Republican Community Grant (for advertising in the TR between April 1- June 30)
News Article


March 27, 2020

We have been monitoring the COVID-19 developments continuously, with the goal of finding the best way to take care of your financial needs in today’s changing environment. We want to assure you that we are here to help.

For the foreseeable future, all transactions will continue to be handled through drive-up access as we focus on protecting the health and safety of our customers, our employees and our communities. If you need access to your safe deposit box or to schedule an appointment with a lender or Wealth Management Advisor, please call 641-753-5900.

During this period, we encourage you to utilize all the ways to bank remotely as referenced in the chart below. Our online and mobile banking services are also available as remote banking options. If you need help with accessing remote banking options or have banking questions, please call us at 641-753-5900.

It is also important to be aware of phone or email scams. United Bank & Trust does not send unsolicited correspondence asking for money or sensitive personal information. Please visit our Information Center for information on recent scams and fraud prevention.

When a disaster strikes, please know the bank is prepared, your deposits are safe, and you will have access to your funds. We remain committed to taking care of your financial needs. Thank you for doing your part as we work together to take precautions to keep our communities safe.

We continue to follow the latest guidelines from the CDC in all of our facilities. This includes: expanded cleaning of our public areas and work spaces, expanded use of hand sanitizer and social distancing. In addition, we have asked many of our staff to work from home to protect our customers and further limit exposure risk.

Further information and updates about this evolving situation will be posted on our website and Facebook page as needed.

Stay safe and healthy.

Ways to Bank From Home


March 25, 2020

During these uncertain times, the impacts to businesses due to Coronavirus or COVID-19 are prevalent. As a community bank, and your financial partner in business, we want to help provide you with the resources that are currently known and available at this time. Learn more about state and federal resources below.

State of Iowa Relief
Iowa Small Business Relief Program (Application deadline is noon on March 31)

Federal Relief
SBA Disaster Loans (Application deadline is Dec. 21)


March 23, 2020

Unfortunately, due to the ongoing to concerns of the spread of COVID-19, United Bank & Trust has made the decision to cancel our annual Shred Day until further notice.


March 18, 2020

With news about COVID-19 constantly developing, we want to remind everyone to stay safe and healthy during this time. For the safety of our customers and employees we have created a document "How to Bank Without Going to The Bank." We hope that this document will be helpful for all of our customers.

How to Bank Without Going to the Bank
 


News Release
 

For Immediate Release
March 17, 2020

For More Information 
Curt Hoff
President
United Bank & Trust
(641) 753-5900 or Curt.Hoff@ubtna.com

United Bank & Trust Limited Access


According to the World Health Organization (WHO), pandemic times are upon us.  The safety and security of our customers and employees is our top priority.

As a precautionary measure, beginning Wednesday, March 18, all transactions will be handled through the drive up at both locations.  If you need to access your safe deposit box, open a new account, meet with a lender or a wealth management advisor, please call 641-753-5900.

We are working to minimize potential disruptions to our customers and appreciate your patience as we help protect your health and safety. 

What United Bank & Trust is currently doing:

  • We are continuously receiving and reviewing updates on the coronavirus from state health departments, the Centers for Disease Control and Prevention (CDC) and World Health Organization.
  • We have begun providing regular communications to our employees to keep them informed and ensure they have the resources they need to remain healthy while also serving the needs of our customers.
  • We have confirmed that each of our critical vendor partners has a comprehensive business continuity plan designed to ensure ongoing, reliable service.
  • We have enhanced cleaning efforts in each of our locations.

What YOU can do:

  • Learn more about online, mobile and phone banking options and resources that enable you to do your banking almost anywhere at any time.
  • Use your debit card rather than handling cash.
  • Utilize mobile payment options such as Apple Pay, Google Pay or Samsung Pay and P2P payment options.
  • Locate ATMs near you, including hours of operation and operational status.
  • Monitor our Education Center for articles regarding recent scams criminals are using to take advantage of the Coronavirus.

We will continue to evaluate conditions and determine if additional steps are needed. Updates and information will continue to be posted on the United Bank & Trust website.

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